HRT House

Privacy Policy

At HRTHouse (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit https://www.hrthouse.com.

By using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information

When you fill out forms, request consultations, or contact us, we may collect:

Name

Email address

Phone number

Any information you voluntarily submit through forms or messages

b. Non-Personal Information

We may automatically collect:

IP address

Browser type

Device information

Pages visited and time spent on the site

Referring URLs

2. How We Use Your Information

We may use the information we collect to:

Respond to inquiries and consultation requests

Provide services, administrative support, and customer support

Communicate with you regarding consultations, appointments, treatment-related updates, orders, and service notifications

Improve our website, services, and user experience

Send relevant updates, educational content, or follow-ups when you have provided the appropriate consent

Comply with applicable legal, regulatory, and administrative requirements

SMS/Text Messaging

HRT House may send text messages to users who have expressly opted in to receive SMS communications.

These messages may include responses to inquiries, consultation and appointment communications, treatment-related updates, customer support, and service notifications.

Message frequency varies depending on your interactions with HRT House and the services you request. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any HRT House text message. For assistance, reply HELP or contact HRT House at +1 (305) 359-1492 or [email protected].

HRT House does not sell or share your mobile phone number or SMS opt-in information with third parties or affiliates for their own marketing or promotional purposes. Your mobile information and SMS consent will not be used by third parties to send their own marketing messages.

HRT House may share information, including phone numbers where necessary, with service providers that assist us with communication, customer support, technology, scheduling, CRM, or other services on our behalf. These providers may process information only as necessary to provide services to HRT House and are not authorized to use your mobile phone number or SMS opt-in information for their own marketing or promotional purposes.

HRT House does not sell or rent your personal information to third parties.

3. Medical & Health Information Disclaimer

HRTHouse provides educational and informational content related to human regenerative therapy and wellness services.

Information submitted through the website does not establish a doctor-patient relationship

Do not submit sensitive medical details unless requested by a licensed provider

Any treatment or therapy is discussed only after proper consultation

4. Cookies & Tracking Technologies

We may use cookies or similar technologies to enhance website functionality, analyze traffic, and improve marketing effectiveness.

You can disable cookies through your browser settings at any time.

5. Data Protection & Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no method of transmission over the internet is 100% secure.

6. Third-Party Services

We may use trusted third-party services such as:

Analytics tools (e.g., Google Analytics)

CRM or form-handling platforms

Email communication services

These providers only access information necessary to perform their services and are obligated to protect your data.

7. Your Privacy Rights

Depending on your location, you may have the right to access, correct, delete your personal data, withdraw consent, or request data portability.

To exercise these rights, contact us using the details below.

8. Children’s Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy, you may contact us at:

HRTHouse

Email: [email protected]